top of page

Terms, Conditions, and Policies

​Welcome to Cacao Embassy. By accessing and using our website, you agree to comply with the following
terms and conditions.

​

Terms and Conditions

1. Use of the Website

  • The content on this site is for informational and commercial purposes only. Unauthorized use of the information published on this website is prohibited.

2. Orders and Payments

  • Payments must be made using the available options on the website. We reserve the right to refuse orders in case of incorrect information or product unavailability.

3. Intellectual Property

  • All content, including images and texts, is the property of Cacao Embassy and may not be reproduced without authorization.

4. Contact Information

​

Shipping Policy

1. Processing and Shipping Time

  • Orders are processed within [X days] after payment confirmation. Delivery times depend on the shipping method and destination.

2. Shipping Costs

  • Shipping costs are calculated based on the delivery address and will be shown before payment.

3. Order Tracking

  • Once the order has been shipped, you will receive a tracking number to monitor the status of your delivery.

4. Delays and Issues

  • We are not responsible for delays caused by external factors, such as carrier issues or weather conditions.

​

Refund Policy

1. Eligible Products for Refund

  • Refunds are accepted only for damaged or defective products. Refunds will be issued once we receive and inspect the returned product.

2. Requesting a Refund

  • To request a refund, contact us within [X days] of receiving the product. You must provide photos of the damaged product and proof of purchase.

3. Refund Method

  • Refunds will be processed to the same payment method used for the purchase.

bottom of page